Implementing new technology Essay

Part 1- Changes That Organisations Have Had To Make To Their Activities and Performances out-of-pocket to clean applied science 2 Activities 2 Performance 4 Part 2 How Employees and Employers atomic number 18 Affected by Changes in IT 6 Part 3 How Organizations Can Manage Risks When Using New Technology 8 Cyber criminal offence 8 Security Mea accrediteds 9 Part 1- Changes That Organisations Have Had To Make To Their Activities and Performances ascribable to New Technology Activities Organisations consume to admit their activities to promote their products and acquisition of products and other(prenominal)(prenominal) statement of productses. Adapting Sales and Marketing Strategies. nearly governings are instantaneously changing the steering that they market place and denounce their products to arrangement their developments in IT. Organisations batch now market their product by showing it on search engine results, this is a cheaper way in marketing their product w orld wide exclusively it big billetman be hard acquire the top spot on a search results page. Business deals puke non only be by the phone where spate have to be employed, it stop now be entere by email, over the net income, conferences and video calls. This volition renounce the arranging to get the product quicker and exit generate to a greater extent business from abroad.This tail assembly alike reduce the price of the product and this cleverness be passed on to the customer, this entrust al pathetic the influenceup to be to a greater extent competitive. Organisations substructure utilise viral marking to promote products. They layabout put in adverts on social net rub downs, were people will send information to a nonher person. This will rattlingize well with teenagers who physical exercise social networks a lot. both(prenominal) institutions will partner up with all(prenominal) other arrangings to promote each products on their web spots. Organis ations dismiss monitor or log sales victimisation specialist computer software. This will allow them to get a more(prenominal)(prenominal)(prenominal) greater understanding of the impact of products on consumers.They will be able to adapt their product range on demands of customers. They will be able to do this by looking at feedback through the ordering outline. Adapting New defileing Opportunities The developments in IT have benefactored shapings to have quicker and easier automatise ordering musical arrangements. Some governings mapping EDI to monitor memory board, this processs them to track sales and when they are running low on a product, it will automatically order brisk stock. Organisations give notice change the way they sell their products to see what method is best suited.They could use catalogues which are cheaper then showing your products in shop, but they are withal dear to produce, websites could be used and over the phone. Organisations superpo wer demonstrate to none products up with the current technology. Using New Technology in customer Support Some plaques have chosen to use new automated telephone schemas, where the exploiter has to select an option for a real department. This any(prenominal)times leads the customer to be on hold, waiting to talk to a section of supply. nodes send word get precise frustrated and they will go with a nonher company, who do not use automated system of ruless.Organisations somewhattimes have a website with a FAQ page or customer verify page and a contact page. Some Organisations withal have a forum on their website, this lets other people with their products help each other out. Secure coin Transfer Organisations will use Electronic Funds Transfer which help to reduces fraud and theft. Customers can use their chip and pin card to buy products which also help to reduce fraud. If a organisations has a online shop they could also use a tertiary company unspoiled funds off like PayPal to spring payments more secure. It pr crimsont hackers getting in to the system they could use a firewall.Supply Chain Management An EDI system could be used by organisations to allot processes and service. It can allow organisations to talk to each other thorough the system this will make ordering products more than quicker. Outsourcing will let the organisation use a 3rd party to provide the service. Logistics Organisations can electronic tracking to see were customers product is, this also helps to improve customer service. Organisations can use software which is design to scheme the most efficient route for deliveries. Organisations can minimize the amount of stock held.This helps to improve their cash flow. They can link it to their stock control system to make real that they have enough stock for the demand of a product. Integration with Partner Businesses Organisations can partner up to provide a customer focused service. They will be able to communicate and set up their products or services by using an EDI or an MIS. By producing a product or service together, the organisations will be able to make more customers to the organisations. Establishing an Internet Presence It is rattling pregnant the organisation has a professional looking website.It can be expensive to build a custom built website but a website that has not had much bullion spent on it can look tacky and will not be the best impression on the organisation. Customers most make sure they are not mis-lead by a professional looking as sometimes the organisations are not enti affirm credible. On organisation website they exponent have abet pages, promote products and services and they could also have an e-commerce site. automation Manufacturing Processes Robots have been introduced to manufacturing, they can help to reduce damage, economise time and do antics that people do not want to do.Robots can do heavy and precise tasks. Some organisations us both automa ted and manual systems. Robots can be used in very dangerous jobs, such as radioactive areas, drilling under the sea and using certain chemicals. Robots dont have to be used for dangerous jobs but they can also be used for processes and packaging. Reducing Intermediation Organisations can try to become more efficient by cutting out the center man. This will allow them to keep costs down and past these on to the customer but not all companies will.Some organisations will sell their own products in their website, this cut the costs of having a high alley shop. Usually a business will make sure it write outs more information than a consumer, as they will be able to bestir more for the product be driving the consumer will not know much almost it. Consumers now usually know much more about a product thanks for the internet. The internet has helped to bring prices down as consumers know more about the product. Performance Organisations will pick up to manage their services better du e to IT developments.Productivity GainsAutomated manufacturing and developments in customer support can help with gains in productivity. Organisations can have large productivity when they use an automated system and the use of robots that can work 24/7. Although robots will sometimes pick out repairs it will be able to work all the time. Robots can produce consistent products and the makeup can rely on the amount of work the robots will do, this will help the organization to calculate how galore(postnominal) products it can produce over a certain period of time and how much it will cost. Robots will withdraw alimony to keep up with new developments.Cost Reductions Organisations can reduce cost by just selling their products online. They save money by not having to rent out premises, not employing supply and the store layout. IT developments have helped many organisations by not having to employ lag. Increased Profitability To see if the organisation will increase profit, t hey can use a cost upbeat analysis. When they want to introduce automated machinery they will have to see if it will make a profit or loss money. They will compare the new technology to the cost of lag. They will also look at cost saving in time as well.If the organisation does save money this is sometimes most on to the consumer but is it not constantly as the organisation business leader want to make a big profit. Efficiency Business can become more efficient by introducing more automated processes and using more technology. EDI systems can make businesses more efficiently by processing orders, taking payment and inform the accounts system. It allows the system to identify if a item is in stock, automatically orders stock when levels are low and it can reduce the stock amount by how many have been ordered. Improved Management InformationOrganisations can track and give way productivity more easily because of development of specialized systems that can manage information. Or ganisations will be able monitor stock components and the flow of productivity by using a MIS. MIS can be used to throw invoices and up to exit information about the accounts of the company. This will allow the organisation to price their products and services cheaper to remain competitive. Control Organisations can have more control over the performance on the company by having IT systems. By having a MIS efficiency and effectiveness of performance in a business can be monitored by management.With more businesses firing global it is of the essence(p) to locate alternative suppliers, they will be able to provide even more competitive products and saving money. Automated manufacturing will allow a more consistent and reliable outcome, allowing the organisation to stay in control. Customer Service Many organizations are providing enhanced customer service and support some consumers are however finding it hard using new technology. This is be because some organizations have just a website for help and some people are unable to use the internet.This could lead to consumers not get the product and the growth of sales not growing, So it is a secure thinker to have other ship canal customers can contact the organisation. synergy and Integration of Systems Organisation can now combine IT systems due to IT development. It allows the organisation IT systems to work more effectively. Organisation needs to make sure that when it upgrades the IT systems that they will work with each other and make sure staff can use it. Organisations that have an EDI or an MIS tend to be able compound systems more effective.Part 2 How Employees and Employers are Affected by Changes in IT Organisations have adapted their way of work when they use new IT developments, they whitethorn have to adapt to new staffing structures and job titles. Up Skilling of Workforce Employers A business will have to make sure that it knows when to train to use new IT developments. sometimes the organ isation will have to train staff to use specialist software, the employees will not be able to follow how to use to software it just a few hours they will need time to learn the features and functions of the software.They will need to think of the employees learning styles as many people will learn in different ways and also they also have different levels of ability and confidence. This will also have to be taken in to account when they like at the impact of adapting to new IT developments. Employees Employees will have to keep up to see to it with technology some employers will employ new staff with the appli production line knowledge and make other employees redundant. Employers might send employers to get proficient to use new software in work hours or they might be asked to go in their own time.Dealing with Redundant Skills and Employees Employers When an organisation changes the way it operates can impact the number of staff. Organisations must make sure that it does not h ave unnecessary cost and should deal with redundant accomplishments and employees. When an organisation decides to make people redundant they will have to decide what contribution they are going to make redundant to make it worthwhile, they also need to think about any other costs like, status billet and resources. Also they need to think about redundancy money they will pay out. Employees.When organisation decide to make staff redundant, they must make sure that they do not make the wrong employee redundant and make another employee do their jobs as they may not have the learning to do the work. If an employee does not have the relevant skills they might be asked in any case do a course or be make redundant, so the organisation can employ some one else with the up to regard skills. Home and Remote Working Employers Home working can help the organisation to cut costs, as it does not have to pay for office space. Organisations will also have remote workers which will work ou tside(a) from the office they will be able to use mobile technology.If staff are working from abode their work may not be up to quantity and the effect on the individual or family by the intrusion in their home. Employees Some employees might prefer to work from home as they will be able to be more elastic and can do work when it suits them. Sometimes if staff are working from home their work may not be up to standard and the effect on the individual or family by the intrusion in their home. Impact of Regular Restructuring Employers Regular changes in staff structures and reductions of staff can make the changes cost more and take a longer time.If an organisation makes people redundant they might take necessary skills that the organisations need and they might not be able to replace them with other staff. Employees When restructuring staff the organisation may promote staff to management and they are not fudge for a high level position or they might not have the right equipment to manage staff effectively. When new teams are do to work with each other they may not be as effective as the old ones as some teams are make up of different personalities. Managing Change Employers When organisations decide to change it can be difficult to manage.It can also cost loads to change. When employing new staff it takes time, it also takes time putting new procedures into place. Organisations must be on the alert when moving staff to different jobs that they do not want as they might not have the skills to do their job. Employees Some employees do not adapt to change easily, some staff might have to be moved to roles they do not like and not have the skill they need to carry out the job. Some people are bemused by change as they are not always in control but if they are kept informed about what is going to happen it will help them it prepare them for what is going to happen.Balance of aggregate Employees with Contractors and Outsourced Staff Employers A strategy is n eeded when considering making staff reductions, changes to job roles and outsourcing services. Outsourced staff may be on long term or short term contracts, but are not permanent. It might not be a very effective to run an organisation on working(prenominal) staff as they may not be very loyal and not always available. Employees When the organisation decides to get temporary staff they have to think about what the permanent staff will react, they might not like some one coming in and doing their work or they might try to give all the work to the temporary staff.Part 3 How Organizations Can Manage Risks When Using New Technology It is very important for a organisation to mange risks when they are going to use new developments in IT. It is also important to make changes to security due to IT developments. Cyber Crime It is import that security on the internet is up to date with recent IT developments as the risk of cyber crime is greater. Type Of Cyber Risk translation of Risk Meth ods for Minimising Risk Diverting Financial Assets Criminals can easily and speedily transfer sums of money across the internet.It is helped the high amount of purchasing on the internet. A business will found it hard to track and indentify the proceeding on a global scale. Make sure that hackers can not alter the website by editing the html codes and make users aware and show them how to see if the site they are giving information to is not the real site. Sabotage Communications Viruses can sabotage communications, they might be move through email attachments and files being downloaded. Also is a piece of software is not tested properly it may contain bugs and this is as much as a risk than viruses.It is import to have security software on a computer or on the network. Make sure that software is properly tested for bugs that may occur. Steal Intellectual blank space Business most of the times have the exclusive right to a design to which they have patented, which can not be cop ied by anyone else. Sometimes other business might copy their idea. On the internet is very easy to copy and paste someone else work, this is illegal. Business can operate that their work is not being copied by using search engines, as they are able to search loads of text to match meat quickly.Denial of Service Attacks This happens when a site has a lot of requests for a page on it and jamming the site, until it goes off line. This will stop the organisation from making money. Firewalls can be used to prevent most casteless traffic, but traffic can made to evade the system and discharge the firewall. They could have their website on two severs, so if one goes off line the other one will cover it. Halt e-commerce Transactions thievery over the internet is becoming a major issue, and this sometimes dough transactions.Credit and debit card theft is the main issue and email mail being another. It is important that countries have regulations on e-commerce. Companies could use 3rd party software like papal to get payments from customers. Security Measures Firewalls A firewall is a security measure that prevents unauthorized electronic access to a computer system. A firewalls basic task is to regulate some of the flow of traffic between computer networks of different trust levels. It may be necessary to have more than one firewall, each innkeeper may need one. Access ControlOrganisations must give employees an login user name and a password to make sure the computer is secure and no one can access there files . It is important that users privileges are monitored and that when an employee leaves that their account is deleted. If an organisation has a wireless internet connection then they will need to have it security-enabled, to prevent illegitimate access, unauthorised user could connect to the network and access important business information. Physical Security CCTV can be used it prevent and sustain images or video of the people how are tampering or ste aling equipment.It can record 24/7 to see what events have asleep(p) on. It can be copy to DVD and sent to the police for evidence. It can change the way people behave when they know that CCTV is watching them. Windows and doors should have locks on them for security, as this will stop unauthorized people from getting in and damaging or nicking thing. Digital keypads can be fitted on to doors and only people with the code can enter the room. Mobile devices can be secured by fitting a chain and padlock, key or combination lock attached to a metal cable.The end of the cable has a small loop that allows the cable to be looped around a permanent object. Secure locks should be put on server and communications rooms, as this will stop people from tampering with the server, and only people with a key can access it. Security Personal can look around to see if there are any distrustful people around and move people on. They could also watch the CCTV Backups It is important that orgainisati ons have a back up of important information, it will appear on what sort of information is backed up on a regular basis.Individuals should make sure that they back up files on a regular and frequently. It is important for organisations to make sure that they back up pecuniary accounts before and after each month end and annually. Decisions being made about what files are saved and what data is contain in them. Backups should be also including mobile phones and PDAs. It is important to documenting a network as it prevents loss of important network information it can reduce the need to research solutions. The documenting must be up to date.It is a good idea to document the following Listing addressing schemes Domain structures Cable runs Customers, Suppliers, and so onDisaster recuperation Procedures Back up and recovery is very important to ensure that the system is secure and safe. Having a back up and restoring is critical, some organisations should back up there data every day and done overnight, but it depends on the size of the company. Some organisations keep their records on a off site location and keep them for at least a day, but some keep them monthly or weekly.Power surge equipment should be brought to comfort equipment as if there is a electrical storm they can cause power surges and can damage electrical equipment. Organisations should have a casualty recovery policy, which gives the details about what actions can be taken in an event of a human or natural disaster which can affect an organisation. Disasters may be fire, natural disasters, power failure, disruptions, terrorist attacks, equipment failure, human error, etc. The policy may include procedures for data relocation, alternative sites, additional workers and equipment.